Cyber Security Awareness Program (CSAP) for Organizations



CSAP: An inevitable task for an every organization

How much employees in your organization are aware of cyber security. The big question is threatening every organization in this age is security of their cerebral property. On one side, cyber crime is stepping quickly in our daily life. Organization and web users are still not aware about this rising risk of the Cyber Crime. How organizations can fight against rising cyber crime? The simple answer is bringing security awareness in every department of organizations. Conduct a security awareness program for the entire organization and provide security training for selected employees according to business requirements.

When employees fall into a cyber culprit?

Employees innocently access to malicious websites or download software that contains malware or virus. They click on spam emails or phishing emails, which can redirect them to a phishing site to steal their information or money. Sometime employees share their password to an unknown person or transfer data with plugging infected USB drives, which can lead them into trouble.

What should include Cyber security Awareness Program?

CSAP – Cyber Security Awareness Program is essential part of organization. Oregon Government has approved a plan in 2006 to implement security awareness training. The security awareness should obey the following IT standards, laws and regulations, and official guidance documents as:
  • ISO 17799
  • COBIT 4.0
  • HIPAA (Privacy & Security Rules)
  • GLB-A
  • PCI Data Security Standard
  • FISMA
  • NIST SP 800-16
  • NIST SP 800-50
  • Section 508 of the Rehabilitation Act
  • Oregon Accessibility Policy

Best Practices for Security Awareness Program:

The Best Practices identified by the Oregon Government for security program are as follows:
  • Security awareness program is compulsory for the entire staff.
  • All third parties who have access to the organization's information should participate in the security program.
  • The program should start with the introduction of an organization's security policy and expectations.
  • The entire staff must recognize about the organization's information security policy.
  • At least once per year, the entire staff should have security training.
  • Periodic reminder should be sent to all the employees.
  • Management leaders must attend a security program.
  • Security awareness must be given according to the base of roles and responsibility of employees.
  • Common level of security training should be given to all staff.
  • Security awareness program should comprise information of known threats, security needs, legal liabilities, business controls, contact person for incident reporting.
  • Employees should be advised about the importance of security in their personal life.
  • Take a help of external training experts and benchmark for further guidance.
  • IT tools should be used to automate training session.
  • Records of staff training should be kept in staff records.
  • Use qualitative and quantitative metrics for getting feedback and check the effectiveness of the program.
It is clear that a proper strategy and planning is required to implement effective security awareness programs. However, before building a security training program, there are a few recommendations on which I would like to focus.

Few DON'Ts:

  • Do not ignore Training content Update:
  • Do not stick with old training program and keep it updated. It should be relevant, precise, and interesting for the employees.
  • Do not rely on only White paper Training:
  • Make some interesting video and PowerPoint for training program purpose instead of printed white paper. Run a training video contest for the user that fills employees with excitement and energy.
  • Do not puzzle between cyber security awareness and security training:
  • Cyber security awareness changes the behavior of individuals that strengthens security culture while security training provides knowledge about different security aspects.
  • Do not ignore anyone:
  • Set a security awareness program for every employee of the organization. This is the best way to mitigate security risk in an organization.
  • Do not focus only on security compliances:
  • Security awareness is a continuous process therefore, cover every topic, and keep updating it according to business and technology changes.

Few DOs:

  • Take Support of top Management Executives:
  • Compel top executives and middle managers to attend the security awareness program to make other employees aware about their experience.
  • Conduct Program in an interesting way:
  • Add competition or learning techniques in security program to make the entire program effective and interactive.
  • Use different sources of information:
  • Always use images, newsletters, and blogs to provide refreshing security information to keep trainees updated.
  • Focus on awareness material:
  • Make a useful and flexible awareness material that employees can use it outside the work premise and can share with family / friends to spread security awareness.
  • Get feedback and measure success:
  • Get the feedback of employee's like and dislike, effectiveness of the program, and take suggestions to make a better awareness program.
In Addition, employees should be permitted to read security material periodically. Few online materials should be provided by organization, for example; ClickSSL regularly publishes Weekly Infosec Snipper on their blog. Therefore, Employees should be permitted to read such security updates on first day of every week.
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Protect your Organizations against Online Attacks



To get protection against online attacks and vulnerabilities online merchants must have SSL (secure socket layer) security, which is in interest of business and customers. Different types of attackers (serious hackers, computer beginners, or dissatisfied current or former employee) could induce a possible threat into organization’s information security. Many attackers take advantage of poor policy and procedure related to information security. Today with the help of internet, anyone can find the information regarding how to manipulate the system by exploiting security weakness on your online business. Attackers may also break security by applying automated tools to look into network systems, and exploits any known security weaknesses to get illegal access to the network.

Attacks and Threat Trend: Symantec has published “Threat Trend report 2013” in which some shocking facts have come out which is worth thinking for online industries. The facts are as below:

  • The average number of malicious website-blocked ratio is increased by 30% in 2012. There were 247,350 websites were in the list of blocked website in 2012 compared to 190370 websites in second half of 2011.
  • The number of malicious blocks ratio was 37% higher than its annual average.
  • The most exploited website categories and (percentage) of infected website are as below.
  • There are 7.7% websites were malicious was assorted in blogging category.
  • 43% compromised religion websites were infected with fraud antivirus attacks.
  • 28% compromised business sites were infected with fake antivirus attack.

What is Online Attack: Attack is a term where attacker plays role of a genuine verifier and changes the authentication channel to access the network authentication. There are different types of network attacks, which can bring disasters in network system.

We would like to share the latest security attacks and steps to protect your online business from such attacks.

Backdoor Attack:

Back door also called trap door. It is a part of program code, which is written into application without the awareness of the users and the administrator. It allows fast access to programmers to make easy debugging or monitoring the program. Backdoors typically allow programmers to make use of the software or hardware with the most important rights such as root or administrator. When programmer neglects to remove backdoor after debugging then, a backdoor becomes a serious trouble. Backdoors work mutely in the background and are tough to find out.

Steps against Backdoor: There are some tips to save your system against backdoor attacks.
  • You can run antivirus to close the backdoor attacks.
  • Turn your firewall protection to get alert of any backdoor attack.
  • Regular checks the entire program integrity.
  • Make rigorous control process and system development.

Brute Force:


Brute Force attack is used against encrypted data then using software to crack the code and gain right to use of USER ID and password. With user ID attacker gains access of privileges and can generate a backdoor for future approach. Brute-force attack includes tries multiple key combination to discover the right password that will unlock the encryption. The higher the encryption is the longer it will take time.

Steps against Backdoor: There are some tips to save your system against backdoor attacks.
  • Use strong encryption technology and effectual key management technology to protect User ID, password.
  • Periodically change your password
  • Run penetration testing to discover vulnerability.
  • Give enough education to customers and employees on security precautions.

Denial of Service(DOS):


Denial of Service is a disrupting attack which do not target network access but disturb the network traffic flow by injecting more information on the server than it can control. This kind of attack can be generated at single or multiple sources. Dos attack makes web resources unavailable for common users by flooding the URL with numerous requests.

Steps against DOS: Some tips which can help you to prevent DOS attack and save your system.
  • Tell Internet service provider to arrange traffic from authorized sources only.
  • Arrange sufficient backup and recovery arrangements.
  • Perform penetration testing for assessing the network ability.
In recent time, DDOS attack brings down the internet speed with enormous unnecessary request flaws or dummy traffic. DDOS attack was targeted at Spamhaus, a spam filter company that maintains filters email spammers. The DNS requests used in this attack was 300Gbps.

Hijacking Attack:


It is a network security attack that allows attacker to take control of an established connection during its running process. Hijacking attacks generally happen on a remote computer like personal computer. The attacker intercepts the message in a public key exchange and replaces his own public key for the requested message. Therefore, two original parties will appear for communication with each other like server to the client and the client to the server. Thus, attacker seems to be legitimate connection can interpret the message during the transmission.

Steps against Hijacking: Below are steps that can be put into practice for the system to save from hijacking.
  • Apply strong authentication methods like implementation of SSL security for sending sensitive data.
  • Apply firewall setting wherever it fits.
  • Monitor network traffic and use scanning tools.
  • Implement enough network security.
  • Get more.

Sniffers Attack:


Sniffer attack catches network packets it is also called network protocol analyzers that is also applied by hackers for hacking network. Hackers can capture network traffic if it is not encrypted. Once the packet is taken over then attacker can read the message of that particular packet. The message contains passwords, account information, or other confidential information, etc.

Steps against Sniffers: Below are steps that can be placed into practice for the system to save from sniffer attack.
  • Apply strong SSL security for sensitive sessions.
  • Regularly monitor network traffic and use scanning tools.
  • Apply enough network security.
  • Provide guidance to customers and employees about security precautions.

Spoofing Attack:


Spoofing attack means to do trick or betray network system. Spoofing allow attackers to hide their identity or communicate with a fake identity which pretend to be a legal identity. Therefore, network recognizes the unauthorized network as an authorized network. Attacker can easily gain access the sensitive data. Spoofing can be done through email spoofing, IP spoofing, fake identity.

Steps against Spoofing: Spoofing is a simple way to make others victim by making a fake username. To prevent from it user can take following steps.
  • Apply firewall setting wherever it fits.
  • Apply strong SSL security for sensitive sessions.
  • Regularly monitor network traffic and use scanning tools.

Man in the Middle Attack:

Man in the middle (MITM) attack also refers to bucket brigade attack in this case attacker sniffs the information transferring between the sender and the receiver like the server and the browser or between two servers. Such information is not encrypted. Attacker collects the information and intercepts it then sends it to the receiver.

Steps against MITM: Following are some useful steps to avoid MITM attack.
  • Download the latest version of high security web browsers.
  • Use Extended Validation (EV) certificate for the highest protection against MITM attack.
  • Use two-factor authentication for sensitive accounts.
  • Never respond unknown or spam emails.

Phishing Attack:

In Phishing attack, attacker personates to be a legal person or business through fraud emails or websites and illegally acquire sensitive information like username, passwords, credit card information, and bank account details. There should be SSL security (EV certificate) that can provide protection against phishing. Besides, user training and technical measures also need to be implemented.

From the above discussion about different online attacks, we can definitely understand that how much essential the SSL is not only from preventing online threats but also helps gain fame and trust from the visitors. It is therefore required to have a strong security called SSL protocol for your online business.

SSL - Secure bridge of Online information:

Now we can imagine that how online attacks have influenced online industries. In this situation, SSL (secure socket layer) can secure your entire website with robust security. SSL is an encrypted technology, enabling the server and the browser to transfer the information in a secure environment. SSL encrypts the information so the hacker could not identify it and user information will remain secure over the web. SSL uses public key and private key to encrypt and decrypt the information.

How SSL Works?: What comes out when a Web browser connects to an SSL secured Website?
  • The first step is that the browser attempts to connect to the website.
  • The browser demands the Web server to confirm whether the web site is equipped with SSL security or not.
  • The server of the site transmits a copy of the SSL certificate for the visitor's web browser confirmation.
  • The next step is confirmation of the SSL security certificate.
  • The browser assures that the certificate sent by the SSL web server is trustworthy.
  • If the certificate is legitimate, the browser transmits a message to the web server.
  • However, if it fails, the browser makes a warning and stimulates the user to authorize or deny the legitimacy of the web server certificate.

At the end, we can summaries that online attacks are expanding their horizon and it is sensible to have a strong network security to prevent online attacks. In this case, SSL stands alone in security criteria that have utmost protection for described online attacks. It allows a secure bridge in which the sender and the receiver can transmit data in a secure environment.
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